FAQ about tanks and coils

 

The heater is burnt:

  • You are vaping too often.
  • The device is incorrectly adjusted. Make sure that the wattage range on the heater corresponds with the wattage set on the device. 
  • You did not moisten the heater sufficiently before vaping.
  • The liquid is too dense and cannot enter the heater. 
  • The heater has a defect.

 

Tips to solve the problem:

  • In the case of a new heater try making several puffs without pressing the button on the device and let it rest with liquid for 15 minutes. 
  • Take the first puffs with lower strength. 
  • If the first tests do not work, try a more fluid liquid. 

 

Liquid enters your mouth during vaping:

  • The equipment is incorrectly adjusted.
  • The heater has a defect or needs changing because it is old. 
  • After filling the vaporizer, closing the vaporizer has created pressure in it that forced excessive fluid to seep into the heater (flooded the heater). 

 

Tips to solve the problem:

  • Try increasing the device’s power. Check if the heater has a recommended power (wattage range). Lower power during vaping causes more liquid to seep into the heater than the vaporizer is capable of vaporizing. 
  • If the heater is flooded and vaping with higher power does not help, then turn the vaporizer’s mouthpiece downward and let the excess liquid drip out/remove the mouthpiece and clean the excessive liquid with a dry tissue. 
  • Try using a denser liquid.

 

Leaking. Liquid leaks from the vaporizer’s air vents:

  • When filling the vaporizer with liquid, the liquid has entered the air channel from where steam escapes. 
  • There is a crack in the vaporizer’s glass, the seal or heater is old and/or worn.
  • The equipment is incorrectly adjusted.
  • The heater has a defect or needs changing because it is old. 
  • After filling the vaporizer, closing the vaporizer has created pressure that forced excessive fluid to seep into the heater (flooded the heater). 

 

Tips to solve the problem:

  • Check the glass for cracks and if the seals are in order. If the seals have stretched out or are broken, then air can enter the vaporizer through the gaps and the liquid will begin to leak from the heater’s air vents. 
  • If you use an RBA heater, ensure that the wadding is properly in place in the liquid channels and does not allow for excess liquid to seep through the heater. 
  • Check that the heater is properly secured to the base of the vaporizer and that the vaporizer’s lid is properly closed. 
  • Make sure to close the air vents when filling the vaporizer with liquid. 
  • When filling after vaping, it is recommended to ensure that the vaporizer is not overly hot. Heat makes the liquid more fluid and the liquid can easily start leaking through the heater. 
  • The lid should be placed on the vaporizer as quickly as possible after filling. 
  • Try increasing the device’s power. Check that the recommended wattage range printed on the heater corresponds with the adjusted power on the device. 
  • When the vaporizer (e-cigarette) is not in use, the air vents should be closed. 

 The device says “Too hot”:

  • You are vaping too often. High power and low resistance heaters may create such a warning on the screen. The device will show such a message when the electronics reach a temperature at which continuing vaping is dangerous for the device. If the device has changeable batteries, remove them and let the device as well as the batteries cool for 15 minutes. 
  • The device may be defective if you vape calmly and not too much and the device responds with the message after a couple of puffs. We recommend contacting our client services in such cases. You can contact our client services by e-mail: contact@vapista.com.au